1 hour ticket response
Our team of technical support engineers is focused on delivering fast answers to all your queries. We will review your helpdesk ticket the second it has been delivered and will reply back to you with a solution within maximum 1 hour after the ticket submission. Actually, our average technical support ticket response time is twenty minutes.
A Premium–Quality Customer Support Service
Our technical support team representatives possess considerable experience in the shared hosting industry and are experienced enough to come up with a swift answer to your problem. If, however, the issue at hand is not within the competency of a technical support engineer, the technical support ticket will be sent to a programmer or admin for additional assistance.
An Easy–to–Browse Help Section
In the Hosting Control Panel you will find an easy–to–browse Help Center section where you can find quick hints on how to use our web hosting services. You can find the answers to your inquiries in our F.A.Q. database, see more suggestions in the web hosting account administration articles or check out the how–to video tutorials.