Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance crew is taught to immediately care for all shared hosting clients’ issues and support inquiries. Through our ticket system, you’ll be able to send your request and a support team member will, no doubt return to you in only max one hour. In actual fact, practice has shown that the usual answer time period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to write to us 24x7x365 with any problem you could have regarding our products. We now have professionals working continually to provide help and support anytime required. You’ll be able to the ticket system or post an e–mail anytime, or you can pick–up the phone or make use of the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require help while working on your site within the Control Panel, you can always press the Help key and see your concern in the listing of posts that will came up. We have also turned lots of the articles and reviews into educational videos. The listing of video lessons will load if you click on the Videos button available in each section.